ProjectTeam.com delivers exceptional customer support and professional services through a growing network of trusted partners. Together, we help ensure your construction projects achieve success.
From the moment your organization joins the ProjectTeam community, our commitment to support begins. Every client gains access to a dedicated team of professionals focused on ensuring smooth implementation, seamless onboarding, and ongoing success.
Our support model is built on four key pillars:
Expert Guidance from Real People: Every client is assigned an experienced Customer Success Manager who understands construction workflows and helps tailor ProjectTeam.com to meet your organization’s exact needs. Whether you’re configuring new forms, designing dashboards, or launching a new project, our experts are with you every step of the way.
Comprehensive Training and Documentation: Our in-depth help center includes articles, quick reference guides, and videos covering both general and advanced topics. We also offer custom training sessions for teams that want to dive deeper into workflows, data management, and reporting best practices.
Responsive Support When You Need It: Our support staff are trained professionals who know the product inside and out. From troubleshooting issues to answering workflow questions, we deliver fast, reliable responses through multiple channels including in-app messaging and email.
Continuous Improvement Through Feedback: Client feedback drives our development roadmap. We host regular review sessions and user groups where customers can discuss their needs directly with our product and development teams. Many of the platform’s most-loved features were inspired by user requests.
While ProjectTeam.com provides robust out-of-the-box functionality, we know that every organization has unique challenges. That’s why we work closely with a network of trusted partners, called Authorized Services Partners, to help clients get even more value out of the platform.
Our partners specialize in services such as data migration, system integration, and custom workflow design. They ensure that ProjectTeam.com connects seamlessly with other systems, such as ERP, GIS, and asset management tools, helping clients build a truly connected ecosystem.
Through our integration Data Bridge and API capabilities, ProjectTeam.com supports integrations with other secure, industry-standard technologies. Partners in areas like document management, digital signatures, and scheduling bring complementary value to our clients.
We also collaborate with professional service firms who guide owners, architects, and contractors in digital transformation and construction technology adoption. Together, we align process improvements with technology solutions to maximize ROI.
Our approach creates a powerful advantage for our customers. It allows organizations to benefit from a combination of deep product knowledge, hands-on industry experience, and flexible scaling through specialized providers.
This approach also supports our agile development cycle, ensuring that as new technologies, compliance standards, and best practices evolve, ProjectTeam.com and its partner ecosystem evolve with them.
ProjectTeam continues to expand its ecosystem of qualified partners who share our passion for transforming the construction industry. If your organization provides services in areas such as:
…we’d love to connect with you.
Partner With Us
Join us in delivering better outcomes for construction teams everywhere. To learn more about partnership opportunities, contact our team at info@projectteam.com to start the conversation.